This position description is subject to change atany time as needed to meet the requirements of the program or company.
Under the direction of the Medical ServicesManager, the Patient Assistant provides the US Army Health Clinic (USAHC)coordination, general clinical administrative and clerical support for thedelivery of medical, optical and dental care.
MAJOR JOB ACTIVITIES:
- Registers eligible patients byobtaining and verifying demographic information through interaction withpatients, and then enters this information into MC4 systems AHLTA-T and TC2 orany medical program designated for tracking.
- Schedule appointments with USAHCproviders, may require coordinating directly with USG Representatives toinclude Physicians, nurses, medics and other medical personnel) to includeother contractor elements.
- Assist with maintaining militarypersonnel medical/dental records in accordance with Military TreatmentFacility, General Administration, Medical Record Administration Army Regulation40-66, The Privacy
Act of 1974, HIPAA and instructionsprovided by the USG.
- Assist with periodic chartreview, flag omissions, and refer them to the provider concerned forclarification of inconsistent data and resolution.
- Assist with the referralmanagement program for the military and other eligible patients for treatmentat the local host nation medical facilities providing medical services that arenot available in the USAHC.
- Act as a liaison between patientand host nation healthcare personnel to ensure necessary care is provided promptlyand effectively.
- Assist in preparation of daily,weekly and monthly Medical Disease and Non-Battle Injury (DNBI) to meet establishedcontractual deadlines.
- Performs otherduties as required and directed by PAS and Medical Serices Manager.
MATERIAL & EQUIPMENT DIRECTLY USED:
Personal computer,laptops, scanners, printers, faxes, other network equipment and other generaloffice equipment.
Work is generally officeenvironment.However, duties will involve the conduct of work in the outdoorswith a potential exposure to extreme climatic conditions including frequentdust storms, and high temperatures – up to 130 degrees in the summermonths.Potential exposure to chemicalor biological agents could exist.Employee use of Personal Protective Equipment (PPE) in certain areas isrequired.Such PPE includes but is notlimited to head, foot, hand, torso, respiratory, vision and hearing